• en
    • lt
    • en
    • ru
  • Gift
  • Events
  • 0
  • 00:00:00
    Shopping cart is valid for
  • Snow Arena
  • Relevant
  • Services
  • Plan
  • Price
  • Opening Hours
  • Contacts
  • Snow Arena
  • Relevant
  • Services
  • Plan
  • Price
  • Opening Hours
  • Contacts

Check or extend the gift voucher Check or extend the gift voucher

Data security is ensured by UAB „Paysera LT“

Want to save a credit card for future purchases?

Next time you will not need to enter the card data. The data is stored only in the system of the operator of a financial transaction.

Menu
  • Snow Arena
  • Events
 
  • Cookie settings
  • Terms and Conditions
  • Privatumo politika
  • Extend gift voucher
  • Cancel order
Contact us
Call:
+370 615 35415
Write to us:
Any questions? Email us!
  • client1521215934::main.gui_top_menu_item_1
  • client1521215934::main.gui_top_menu_item_2
© 2023 Snow Arena- online gift voucher system. All rights reserved
BookingRobot 2.0

Order rules

Gift Coupon Ordering Rules:

1. A gift coupon (s) confirms the right of a gift coupon holder to use the services for the amount stated on the coupon (s).
2. Holders of the gift coupon (s) "2in1" can use the recommended services OR other services of Druskininkų sveikatinimo ir poilsio centras AQUA UAB provided at Vilniaus ave. 13. Holders of the gift coupon (s) for value can use services of Druskininkų sveikatinimo ir poilsio centras AQUA UAB provided at Nemunas road 2.
3. If the chosen service price exceeds the value of the gift coupon (s), the difference can be paid in cash / by card.
4. The gift coupon (s) is not exchangeable with cash.
5. If the gift coupon holder purchases services for less than the amount stated on the gift coupon (s), the remaining amount will not be refunded to the gift coupon holder.
6. The gift coupon (s) is  valid for 12 months from the date of purchase on all days. The gift coupon can be extended once for 1 month during its validity period.
7. If the gift coupon (s) has not been used during its validity period, it will then be considered as invalid.
8. No VAT invoice will be issued to the holder of the gift coupon (s) paying with the gift coupon (s). VAT Invoice shall be issued to a natural or legal person purchasing it after the gift coupon expires or after the services are rendered.

Hotel Internal Rules

Hotel conditions content

Privatumo politika

PRIVACY NOTICE

JSC “Druskininkų sveikatinimo ir poilsio centras AQUA” treats your privacy with care and therefore kindly informs how your personal data is processed on the internet. We respect the privacy of every www.akvapark.lt visitor.

1.       Information about us

JSC „Druskininkų sveikatinimo ir poilsio centras AQUA“; Legal entity code: 300076944: Registration address: Vilniaus av. 13-1, Druskininkai

Data protection officer:

Jovita Pivariūnaitė, phone: +370 614 87739, e-mail: jovita.pivariunaite@akvapark.lt

2.       What is this notice about?

This notice explains why we need your personal data: how we collect it, where we store it and how we process it. It also explains your rights with regards to the personal data safety.   

3.       What is personal data?

General Data Protection Regulation defines personal data as any information relating to an identified or identifiable natural person.

To put it simply, personal data is any information that enables to identify you. For example, name or contact details. However, this also includes not so evident information, like point of presence, ID number etc.

4.       What are my rights?

General Data Protection Regulation declares and we guarantee you the following rights:

1)      The right of access;

2)      The right to be informed about the data that we collect. You have the right to know, what information we have collected about you;

3)      The right to erasure (“right to be forgotten”). You have the right to call for erasure of any personal data we have collected about you;

4)      The right to rectification. If you think that your personal data we have collected is inaccurate, sketchy and (or) incorrect, you have the right to call for rectification of inaccurate personal data.

5)      The right to restrict processing of data;

6)      The right to data portability.

5.       What personal data we collect?

We collect the following data:

  • Name, surname;
  • Date of birth;
  • Phone number;
  • E-mail address;
  • Signature;
  • Address;
  • Disability certificate number;
  • Information from medical documents (Form No. 025/a –only for visitors in Druskininkai sanatorium)
  • Information about provided wellness services – extract from medical documents (Form No. 027/a - only for visitors in Druskininkai sanatorium)
  • Retiree ID card number;
  • ID document number (only for hotel guests);
  • Vehicle registration number (only for hotel guests).

Personal data is collected for the following purposes:

  • Client identification in booking and providing services;
  • Client communication and information delivery;
  • Giving discounts, special offers and promotions;
  • Delivering (by e-mail or post): ordered services, gift vouchers, confirmations for accommodation services reservations, invoices, your lost items, your prizes;
  • Ensuring safety of clients and their personal items.

6.       Why we need your personal data?

We process your personal data only with your consent and according to the relevant legislation.

Why we need your personal data:

1) To send you information;

2) To reply your requests;

3) To provide high quality accommodation, leisure and recreational services;

4) To provide wellness and healthcare services;

5) To give you discounts, special offers and promotions;

6) To identify you, so we could arrange you a ticket/subscription tailored to your age group; 

7) To identify you, so we could give you individual discounts, special offers and promotions;

8) To send you (by e-mail or post) ordered services, gift vouchers, confirmations for accommodation services reservations, invoices, your lost items, your prizes etc.

7.       How long we keep your personal data?

We store your personal data only as long as it is necessary for the purpose that it is intended to be used (considering the legislation norms). Depending on the certain data category and specification, storage terms might be different.

8.       Where do we store your personal data?

Your data is stored in server, which is the territory of the Republic of Lithuania.

9.       Do we disclose your personal data?

We do not disclose any of your personal data, with exception of very important cases, when it is required by the national authorities. Disclosure of your personal data to the third party is only available with your consent.

10.   How to contact us?

In case you have any questions about the website www.akvapark.lt or our privacy policy, please contact us:

E-mail: jovita.pivariunaite@akvapark.lt

Phone: +370 614 87739

Address: Vilniaus av. 13-1, Druskininkai

11.   Changes to the privacy notice

Our company reserves the right to modify the terms of this Privacy Notice (for example, due to the changes in legislation). Any significant changes made to the Privacy Notice will be announced on the website www.akvapark.lt.

***

PRIVACY POLICY
 

GENERAL INFORMATION:

JSC “Druskininkų sveikatinimo ir poilsio centras AQUA” treats your privacy with care and therefore kindly informs how your personal data is processed on the internet. We respect the privacy of every www.akvapark.lt visitor.    

1. What privacy policy is about?

This privacy policy (hereinafter – Privacy Policy) describes the conditions that are mandatory to the visitors of the website https://akvapark.lt, subdomain https://booking.akvapark.lt and http://akvaparkclub.dovanu-kuponai.lt.  

Our website may include links to other websites, but we do not take any responsibility for the respective privacy policies.

2. What are your rights?

2.1 As a data subject, you have the following rights:

2.1.1 The right to be informed about the data that we collect;

2.1.2 The right to be informed about data controllers collected data;

2.1.3 The right to rectification of inaccurate personal data;

2.1.4 The right to erasure (“right to be forgotten”);

2.1.5 The right to restrict processing of data;

2.1.6 The right to data portability;

2.1.7 The right to object the processing of personal data;

2.1.8 The rights related to not being subject to a decision based solely on automated processing, including profiling.

2.2 In case you would have any complaints, you may contact us directly or to make a complaint with the State Data Protection Inspectorate, according to the procedures described in the legislation.

3. What data we collect?

3.1 In order to ensure effective browsing and to provide you beneficial offers, we use the following cookies in our website: "XSRF-TOKEN" (to improve safety of the application), "laravel_session" (for session generations), „extend_reservation_in" (to ensure the reservation time), “agree_with_cookies” (for client’s agreement with cookies’ policy) “_ga” and “_gid” (Google Analytics).

3.2 If you contact us by e-mail, we will process involved data.

4. How we process your data?

4.1 In cases when we collect personal data, it is processed and stored only as long as it is necessary for the purpose that it is intended to be used.  

4.2 Your personal data may be used to:

4.1.1 Reply to your requests;

4.1.2 Ensure effective browsing in www.akvapark.lt

4.3 All e-mails are deleted in 6 months after the respective issues were solved.

4.4 You have the right to revoke the permission to process your personal data at any time.

4.5 We will not disclose any identifying personal data, to any third party, for any purpose whatsoever, except your e-mail address if you agree to receive newsletters.

5. Keeping data safe

5.1. We process your data as long as it is necessary and only with your consent. 

5.2. Your data is stored in server, which is the territory of the Republic of Lithuania.

5.3. Data safety is our top priority and we employ every available instrument: encrypted information between client and server (HTTP and SSL certificates), firewalls, continual safety inspection, regular DNSBL checks. 

Your personal data will be processed fairly and lawfully, in compliance with the provisions of the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legislation. The company has set up physical, technical and administrative security measures to protect of your personal data from accidental or illegal corruption, modification, disclosure and any other illegal processing. You accept the inherent security risks of providing the information over the internet.

6. Contact details

For additional information about our Privacy Policy or website www.akvapark.lt, please contact us:

E-mail: jovita.pivariunaite@akvapark.lt  

Address: Vilniaus av. 13-1, Druskininkai

Phone: +370 614 87739

7. Changes to the privacy policy

Our company reserves the right to modify the terms of this Privacy Policy (for example, due to the changes in legislation). Any significant changes made to the Privacy Policy will be notified to users through this Website. From the moment of your first visit in the website www.akvapark.lt it will be considered that you are aware about the changes made to the Privacy Policy. Therefore, we recommend regularly visiting this Website and check the latest version of the Privacy Policy.

Order cancellation

Enter the information you need to return your prepayment. The refund amount depends on the terms and conditions of the hotel reservation policy.

Cancellation of reservation

Enter the email address with which the reservation was made.

Message

Reservation will expire soon

To extend your booking, click the "Continue" button to cancel the reservation - "Cancel".

Contact form

There are no free rooms of the selected type in this period. Leave your contacts and we will contact you with an alternative offer.

We advise you, this website uses cookies. By agreeing, click on the "I Agree" button or navigate further. You can cancel your consent at any time by changing your Internet browser settings and deleting saved cookies.

Information about using cookies

This site uses Cookies. We provide you with information on how and for whom cookies are used and how you decide whether to leave cookies or to remove them.

What is a cookie?

Cookies are information items that are transferred from the website to your computer and stored on hard drive. These are small text files that allow web sites to save and regain access to information about user browsing habits. Cookies are used by most web sites as they are one of the many tools that help to tailor web content to user needs. Cookies allow web sites to provide user-driven services (for example, by remembering login data, keeping purchases in a shopping cart, or displaying only specific content that interests the user). Cookies are different: Temporary Cookies (or Session Cookies) - removed when the browser is closed; permanent cookies - are not removed and remain until they are removed by user or until their validity expires.

How to remove a cookie?

Most browsers are set to automatically accept cookies. You can disable cookies in your browser, but be aware that if you do so, you may lose the ability to use the many features necessary to make the website work as well. If you need more information about cookies, visit www.aboutcookies.org for detailed, independent information on how to disable cookies through your browser preferences and how to remove cookies that are already on your computer. To remove cookies from your mobile phone, you will need to read the phone's instruction manual.

Types of cookies

Necessary cookies: These cookies are essential for you to look after the website and use its features, such as access to secure website areas. In addition to these cookies, you would not be able to have your desired services, such as online shopping.
Performance enhancing cookies: These cookies collect information about when users are using a particular web site, such as which pages are visited most often, and whether visitors to web pages receive error messages. These cookies do not collect information that allows you to identify the site visitor. All information collected by these cookies is generic and therefore anonymous. It is used only to improve site performance.
Functional cookies: these cookies allow the website to remember your chosen things (such as your name, language, or region) and offer enhanced personalized features. The information collected by these cookies can be made anonymous, and they can’t monitor your browsing activity on other websites.
Target or promotional cookies: These cookies are used to display advertisements that should be of interest to you. They are also used to see certain ads for a limited number of times and to help measure the effectiveness of your campaign.

 
Name of cookieThe purpose of the cookieCreation time Period of validity Data used
XSRF-TOKENIncreasing the application security.On entering the web site2 hours
laravel_sessionSession cookie generationOn entering the web siteUntil the leaving the web sitePHP session identifier
_gaGoogle AnalyticsOn entering the web site2 years
_gidGoogle AnalyticsOn entering the web site4 metai
agree_with_cookiesIndicates that the user has accepted the use of cookies.On press "I agree" button4 years
extend_reservation_in Save time until booking is over On reservation creation . 1 day